That's good to hear. LHC Marina is by far the best ramp to use in Havasu. I don't use it very often since I stay at the Beachcomber and they have a there own ramp. Once in a while though when the water level's get low, I do use the marina. Because the Beachcombers ramp becomes not useable. I honestly have never had a problem with any of the staff at the marina.