anyone know where to get one. It's a spring loaded one below the swim step of my Lavey 24 NuEra. Two of the internal springs broke. Not sure if I can just replace the springs.
Give these guys a call. (http://www.aquaperformance.com) They made it. I have spoken with them a few times at the boat show. They seem to have great customer service. If you can't get them to step up, have Laveycraft give them a ring.
BTW, here's a copy of your warrentee......
http://www.aquaperformance.com/apima...sc/certbdr.gif
RTJas
Give these guys a call. (http://www.aquaperformance.com) They made it. I have spoken with them a few times at the boat show. They seem to have great customer service. If you can't get them to step up, have Laveycraft give them a ring.
RTJas
Perfect. Just what I was looking for. Thanks, RTJ!
Talk with Alba she is a owner, excellent customer service.
I agree, Aqua step rocks!!
Talk with Alba she is a owner, excellent customer service.
Alba will handle it
The best customer service I have seen in the boating industry. Old school type service.
I just sent my ladder in on monday. Both springs were gone and all the rubber. They fixed the springs and put all new rubber on for less that $20 and $7 of that was shipping. I didn't even call them, I just sent it in with a letter and my return address and they called me. It's the best service I have incountered.
Here is a pic of some girls kissing.......
http://i11.photobucket.com/albums/a1...ungeaction.jpg
Wow! Refreshing to see such a postive response about a company's customer service. Based on all of these replies, I have called Alba, and she was just as advertised (here) - very helpful. I told her I'm headed out tomorrow, she said to bring it by, and they'll get it fixed for me while I wait! Fortunately, I'm pretty close to their factory.
I just sent my ladder in on monday. Both springs were gone and all the rubber. They fixed the springs and put all new rubber on for less that $20 and $7 of that was shipping. I didn't even call them, I just sent it in with a letter and my return address and they called me. It's the best service I have incountered.
Here is a pic of some girls kissing.......
http://i11.photobucket.com/albums/a1...ungeaction.jpg
Cool....and thanks for the pic.! Now what was I doing, again..... :crossx:
Posting Permissions
Reply With Quote