Anyone do or recommend HP printer repair [Archive]

bigq

11-15-2004, 09:31 AM

Just thought I might ask if anyone has business of repair for HP printers on site.

superdave013

11-15-2004, 09:34 AM

they are to cheep. Go buy another one! I got one of those all in one deals at Costco. Printer, copy, fax and flat bed scanner for around 150 bucks.

bigq

11-15-2004, 09:41 AM

Its for a 4100n, not that cheap.
I actually need a company that I can call for my clients, I don't do printers and need someone I can recommend. I also need someone right now for a job.

switchin'addiction

11-15-2004, 09:41 AM

they are to cheep. Go buy another one! I got one of those all in one deals at Costco. Printer, copy, fax and flat bed scanner for around 150 bucks.
Was going to be my suggestion as well. For what you would pay on repair you could probably pick up a new one with a warranty?

Her454

11-15-2004, 10:39 AM

Just thought I might ask if anyone has business of repair for HP printers on site.
CALL HP Direct. If the printer is under warranty then HP will fix or replace it (more than likely replace it) and that number is 800.633.3600.
Otherwise contact the dealer where you purchased it and they SHOULD provide you with a number for repair.

VelocityDriver

11-15-2004, 11:17 AM

What's wrong with it? Is it giving an error code on the display? I'm HP certified, let me know it might be an easy fix.

bigq

11-15-2004, 02:35 PM

Thanks for the replies. I am the HP dealer that provided the printer. It has been way more then a year and no extended warranty. This problem would not be covered anyway, user error. They put in filmed photopaper in a laser printer which should explain the problem. I had a company I used for this, but they are no longer in business so I need a replacement company I can confidently refer my customer too.
Thanks again

2440

11-15-2004, 05:23 PM

so it needs a fuser! or drop a maint kit in it!! a 4100n is so easy the end user could prolly do it. Where is it? what is the page count? Did they change the toner?

GlastronGuy

11-15-2004, 05:42 PM

Thanks for the replies. I am the HP dealer that provided the printer. It has been way more then a year and no extended warranty. This problem would not be covered anyway, user error. They put in filmed photopaper in a laser printer which should explain the problem. I had a company I used for this, but they are no longer in business so I need a replacement company I can confidently refer my customer too.
Thanks again
Sounds like the film on the paper was heated up by the laser printer and got something all gummy.

BajaMike

11-15-2004, 06:55 PM

The 4100n is a very good printer....will last a long time.
I know a very good tech, he's in Corona or Riverside, will come to your place and fix it.
His name is Robert, at Arkay Printer Repair.
Phone: 909-471-5227
Tell him Mike Chase (formerly from Corinthian Colleges) referred you. He is very good and very honest.
Good luck and please post how it works out!
:wink:

bigq

11-15-2004, 08:23 PM

Sounds like the film on the paper was heated up by the laser printer and got something all gummy.
Bingo

bigq

11-15-2004, 08:24 PM

The 4100n is a very good printer....will last a long time.
I know a very good tech, he's in Corona or Riverside, will come to your place and fix it.
His name is Robert, at Arkay Printer Repair.
Phone: 909-471-5227
Tell him Mike Chase (formerly from Corinthian Colleges) referred you. He is very good and very honest.
Good luck and please post how it works out!
:wink:
Thanks Mike

VelocityDriver

11-15-2004, 08:32 PM

Order a fuser they run about $100 on the net (refurb). Unless you have 250K pages printed, you don't really need a maintenance kit. Take 1 minute to change. http://www2.printerworks.com/cgi-win/tpwall.exe/find?RG5-5063-340