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View Full Version : Ever try to cancel AOL? Check this out......



River918
06-14-2006, 05:20 PM
Aol Cancellation Hell (http://www.break.com/movies/aolhell.html)

HP350SC
06-14-2006, 05:41 PM
That happened to me as well. No exaggeration, THREE months in a row, would be on the phone each time for half hour to 45 minutes. Thay act like they don't hear you, and read off some typed up shiit. Next month, BOOM there's the credit card charge again. AOL sucks bad. Rant over :messedup:

USCFAN
06-14-2006, 06:01 PM
That guy had way to much patience... I would have told that guy what to do with that AOL account. :mad:

framer1
06-14-2006, 06:22 PM
What a a$$hole....I felt felt like knocking the $hit out of him just listening to it. That is messed up.

Focker
06-14-2006, 06:26 PM
all you do is call your credit card company and say that card is lost.
u will get a new one in 5 days and the other one is no good to charge on such as aol who has that number

SmokinLowriderSS
06-14-2006, 06:27 PM
Just how confusing is "Close the damn AOL account sir!". Good lord. Makes me glad I never AOL'd.

RitcheyRch
06-14-2006, 06:31 PM
Unbelievable.

uvindex
06-14-2006, 06:43 PM
I can't believe this is still happening. I first heard of class action lawsuits against AOL for this kind of stuff 10 YEARS ago. (Attorneys General from various states won suits against AOHELL for just this practice.) So I do a quick Google and find the following from June of 2005 (in an article about the state of Ohio settling with AOL):
"The lawsuit alleged that AOL failed to honor customers' requests to cancel their subscriptions.
Ohio said its consumer protection service has received complaints that subscribers' credit cards continued to be billed as much as $23.90 per month despite their request to drop the service. It also asserts that AOL has failed to live up to the terms of several earlier multi-state agreements reached in response to consumer complaints in 1996, 1997 and 1998."

HMF'er
06-14-2006, 10:17 PM
WOW! I'm glad I don't have AOL. I had a similar conversation with a credit card company recently, trying to close my account. After I refused to listen to how the account would benefit me if it remained open and repeatedly telling him I wasn't interested, the Ahole hung up on me mid-sentence. But the account was closed.