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View Full Version : NEXTEL customer service....



HM
09-21-2007, 07:47 AM
SUX!!!
did Sprint get rid of the NEXTEL customer service? While Nextel's wireless performance was marginal, atleast they had great customer service. I was dealing with billing and it sounds like they moved it overseas. I ask the lady on TWO occasions if she was listening to the words coming out my mouth because she gave answers/responses to something I never asked or said. It was like talking to Tom Brown for pete's sake!!! :D

lalhc
09-21-2007, 07:49 AM
PM me - I will see if I can help you

HM
09-21-2007, 07:51 AM
PM me - I will see if I can help you
I got it handled...just needed to vent. Did they make any changes lately?

lalhc
09-21-2007, 07:56 AM
Sprint has made a few changes. Usually it's pretty simple to have things taken care of through Care w/Nextel and a hassle w/Sprint. I just focus on Corporate Accounts and deal w/different Care groups.