hd&boatrider
03-29-2004, 07:32 PM
Just wanted to give you guys a heads up on the grills...No, don't have any pics yet but....
When the grills were added for the subs they were not deep enough. Seems that when the subs hit hard (mine do :) ) that they hit the grills. Makes a bad sound and will eventually rip the sub. I was going to add some rubber spacers which would take care of the problem but Ron called today. He said that they are going to make sure the sub grills are deeper so this doesn't happen again. He also told me to return those and he will get me the new deeper ones. He doesn't want anybody to put the spacers on and wants a quality product put out. I think that is what service is all about people. He saw the problem and took corrective measures. By the way the 6.5's and the 6X9's look great and have no problems.
Thanks for taking care of this Ron. You are definitly on the right track with your business.
Ron--Check your PM by the way.
When the grills were added for the subs they were not deep enough. Seems that when the subs hit hard (mine do :) ) that they hit the grills. Makes a bad sound and will eventually rip the sub. I was going to add some rubber spacers which would take care of the problem but Ron called today. He said that they are going to make sure the sub grills are deeper so this doesn't happen again. He also told me to return those and he will get me the new deeper ones. He doesn't want anybody to put the spacers on and wants a quality product put out. I think that is what service is all about people. He saw the problem and took corrective measures. By the way the 6.5's and the 6X9's look great and have no problems.
Thanks for taking care of this Ron. You are definitly on the right track with your business.
Ron--Check your PM by the way.