I cut and pasted our PMs (between Barry and myself). This is how it ended. Now don't get all teary eyed on me.
Re: Very sorry
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Quote:
Originally Posted by shockwavebd
Very sorry for your trouble on Sunday I don't know what happened as today was my day off and just saw this. I too would be pissed if this happened to me regardless , .....Give me a call and I will make every effort to make your next experience ( if there is one )a more enjoyable one.....I can even come down on my day off to meet with you if I know in advance , or wait late if you need me too. Again very sorry for the miscommunication
Barry
Thanks Barry,I guess I just needed to know someone over there gave a rat's ass for my trouble.
I think it was an honest mistake. As you might understand I was a bit frustrated at the time and it carried over to this morning when I posted that message.
That post got a hell of a lot more attention than I had planned. I received more replies in a day than I had recieved in the last two years combined on other topics.
Also, the girl I spoke with was very polite so I hope my rant doesn't reflect poorly on her because that really was not my intention.
Clearly, you do have a great product and excellent customer service otherwise that post would have never made it off the ground.