If they want to keep a copy of who I call, fine. I never can keep track of it. As far as Quest being all self righteous and denying them access, their lawyers said that's fine with them, but they wanted some more paperwork. It could be something simple like making sure they were not violating a clause in their customer contracts.
The people that do the most griping are small pebbles in a huge pit. They have no meaning in the scheme of life and resent being reminded that they do not have control of their world. They usually advocate tyranny or anarchy, which is just another form of tyranny.